Privacy notice

Privacy notice

Innovation Training Network Ltd, trading as Innovation Network, is committed to protecting personal data and handling it lawfully, fairly and transparently. We process personal data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

What personal data we may collect

Depending on how you work with us, we may collect:

• Name, job title, organisation, email address, telephone number and billing details
• Event or course registration details, attendance information, feedback and evaluation responses
• Communication records, and dietary or access requirements where provided
• Website usage and analytics data, and information provided through forms, surveys or workshop tools, including the enquiry form on this website (name, work email, organisation, role, challenge, capability required, number of people and timeframe)

Why we process personal data

We process personal data to:

• Respond to enquiries, manage client relationships and deliver training, workshops and consulting services
• Administer events, courses and programmes, and issue certificates or attendance records
• Collect feedback and improve our services, and manage contracts, invoicing and payments
• Meet legal, tax and accounting obligations, and send relevant updates where lawful
• Maintain the security and performance of our website and systems

Lawful bases

We rely on one or more lawful bases depending on the context, including contract, legitimate interests, consent and legal obligation. Where consent is used, it can be withdrawn at any time.

Sharing personal data

We do not sell personal data. We may share personal data with trusted providers where necessary, including email and calendar systems, course platforms, event registration tools, CRM systems, accounting systems, cloud storage providers, workshop collaboration platforms, professional advisers, and client systems where required for delivery. Enquiries submitted through this website are processed by our website hosting provider’s form service and forwarded to us by email. Where we use suppliers, we take reasonable steps to ensure appropriate data protection arrangements are in place.

Retention

We keep personal data only for as long as necessary for the purpose it was collected, including legal, contractual, tax, accounting or reporting requirements.

Your rights

Individuals have rights under UK data protection law, including rights to access, correct, erase, restrict or object to processing of their personal data. To make a data protection request, contact grant@innovation-network.co. You also have the right to complain to the Information Commissioner’s Office.

Cookies and analytics

This website is built to work without non-essential cookies. It sets no cookies of its own for advertising or tracking. If privacy-respecting analytics are enabled, they operate without cookies and without collecting personal data; if a tag manager or other analytics tool that uses cookies is introduced, a consent banner will be shown before any non-essential cookie is set, and visitors will be able to manage their preferences. Embedded third-party content may set its own cookies when loaded.

Terms of website use

This website is operated by Innovation Training Network Ltd, trading as Innovation Network. The content on this website is provided for general information only. While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all information is complete, current or error-free.

• You may view, download and print website content for personal or internal business use. You must not reproduce, adapt, distribute, resell or commercially exploit our content without written permission.
• All intellectual property, including text, frameworks, course materials, graphics, methodologies, templates and learning assets, remains the property of Innovation Network or its licensors unless otherwise stated.
• We may link to third-party websites. We are not responsible for the content, availability or security of those websites.

Accessibility statement

Innovation Network is committed to making its website accessible and usable for as many people as possible. This site is built with semantic HTML, keyboard-navigable components, visible focus states, reduced-motion support and colour contrast designed to meet WCAG 2.2 AA. If you find something that does not work for you, or need information in another format, contact grant@innovation-network.co.